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SBW Law Ltd Info

SBW Law - St Helens

As a Personal Injury and Housing Law specialist, SBW Law always fight for and recover the maximum compensation possible for their clients. Founded in 2006 with a 'Client is King' mentality they offer jargon-free advice, experienced lawyers, and no win no fee arrangements.

Office Address: Cross House, Sutton Road, St Helens, England, WA9 3DR
Web Address: https://sbwlaw.co.uk
Email Address: info@sbwlaw.co.uk
Phone Number: 0333 305 5005
 

SBW Lawyers Ltd on YouTube

SBW Law Ltd Personal Injury Lawyers in St Helens: Review

If you've come to this page, it's most likely you're the type of person that likes to research a firm a little before using them. If so then you may have seen that whilst the SBW Law website states they were founded in 2006, the dozens of business background-check websites say they started in 2019. Both statements are essentially true. It's just that in 2019 the company became "Limited". Some of you might have already worked that out. But just in case, we thought it was worth a mention.

In all honesty, too much is made of establishment dates when it comes to legal services. We've seen the most ridiculous claims over the years, such as one firm claiming a 150 history in the area simply because they moved into the building once owned by an older firm.

Does it matter? Not in the slightest. Because you will never get a 170 year old solicitor handling your case. You could get a 1-year qualified solicitor from a 30-year established firm, and a 30-year qualified solicitor from a 1-year established firm. If experience is something you want to check up on, then the best place to look is The Law Society website. For SBW Law they list two solicitors: Patricia Rosaleen Scully (admitted as a solicitor in Dec 1994) and Alasdair James Brown (admitted as a solicitor in Dec 1991). So whilst the company branding is just over a decade old, there are six decades worth of combined experience already in it.

SBW Law Ltd

SBW Law Limited is an Alternative Business Structure and you'll see this stated on their website. All this means is that the firm can be owned, employ, and be invested in by both law professionals and non-law professionals. The number of ABS firms has been slowly but steadily growing since 2011 after the legislation for it was rolled out. But they are still overseen by the Solicitors Regulation Authority (SRA).

SBW Law focus on compensation claim matters including Road Traffic Accidents, Housing Disrepair, Holiday Sickness, Accidents at Work, Clinical Negligence, or a Slip, Trip or Fall.

"At SBW Law we have always adopted a 'Client is King' mentality."


There's not much further explanation about what this snippet from the SBW Law website actually entails, but it's a bold enough statement to hold them and harkens back to the better days of customer service. Certainly there are enough law firms in the North West of England covering personal injury matters that if a firm didn't treat the client well - there's plenty of other options.

"Throughout the claims process our team of expert lawyers will speak to you in terms that you will understand ensuring to avoid confusing legal jargon."


Most firms have a statement like this on their website. Thankfully, SBW have not trotted out the typical "plain english" catchphrase. Ironically (and don't take this point as lightly as it sounds) SBW Law have taken the time to explain what speaking to someone in plain english means rather than just quoting a catchphrase and expecting you to understand.

We couldn't find any reviews of the firm in the regular places (Trustpilot, Yellow Pages, Yelp, 192, etc.) other than a few on Google Reviews. At the time of writing this, there were only 4 reviews on the Google site. All were written 3 months ago by people who had only ever written one review and they all gave SBW Law five stars:

"... my case went smoothly. Highly recommend"

"Professional, reliable and trustworthy. Highly recommended!"

"... clear and efficient service - would recommend"

"I would highly recommend using sbw law solicitors ..."


I know businesses love these types of reviews, but as a consumer they don't really provide much in the way of useful information. For example, here's what we would have written even just from a purely B2B standpoint:

"We have only dealt with SBW Law from a purely business standpoint but certainly we have found them to be very upfront, professional, timely, and thorough! Emails are certainly responded to quickly and they do their homework, even just for joining a little network such as ours."

Why everyone doesn't just write a couple of sentences saying why they recommend a firm instead of just saying they do - is one of the great mysteries of the internet. In real life conversation you wouldn't get away with just saying a firm was good. Politeness and sincerity rules dictate you give at least three good reasons.

"For FREE no obligation advice call us today."


The first question you might have about this statement from the firm's website is whether the call itself is actually free - i.e. what's the cost for a 0333 phone number? Unfortunately, far too many prefixes have been released. There use to be just landlines, freephone, and premium rate. Now there are 03000, 0800, 0808, 0345, 0871, 0845, etc. etc. etc. Some are free from landlines but not mobiles. Some originally cost a lot from mobiles but are now free. Some cost a fortune no matter what method you use to call. 0333 however is 'free' from mobiles. In other words, it's counted as a landline number and most mobile phones now have unlimited calls to landlines for free. From a landline it will be charged at the regular landline rate. Of course, this could change and networks won't always warn you effectively when they switch how things are charged. If in doubt you could always email the firm and ask for a callback. Always state a preferred period of time to call though.

Most personal injury firms will talk to you for free. The difference is whether it includes speaking to an actual solicitor rather than a claims handler. Also be aware that "no win, no fee" and "100% compensation" do not mean the same thing. Some solicitors charge 25% of your compensation at the end of the case. That still counts as "no win, no fee" as they will not charge you anything if the case loses. So no matter which firm you decide on, make sure to ask about both these terms upfront. For things like medical negligence cases where the risk and costs can be much higher, you might struggle to find a firm that offers you a 100% compensation guarantee. So don't judge a firm too harshly for it.

Regarding navigation, the firm's main web address is as stated above. Whilst it currently resolves to the non-www version, you will be redirected correctly if you enter the full www.sbwlaw.co.uk However www.sbwlaw.com takes you to the site of an american firm. The hyphenated versions for both variants don't currently exist. We did find a few alternative websites such as www.sbwlawyers.co.uk which shows almost a mirror of the main website above. There was also www.mysolicitorsays.com which wasn't working properly at the time we viewed it. The sites www.prscully.com and www.patriciascully.co.uk had very different layout and branding (P R Scully & Co Solicitors). But all these extra sites still shared the same SRA number, phone number and/or email address as the others at the time we checked.

As we're dealing with personal injury matters, the chances of the firm being targeted by fraudsters is minimal anyway. Typically it's law firms who handle property matters that are targeted because the scammers want to redirect deposits/payments being made. That doesn't mean you should drop your guard though and it's always an idea to bookmark the site if it's important so you don't make a tired error one day and hand your personal details to the wrong people. We would recommend bookmarking the main web address listed above rather than any of the others as it seems to be the most updated and complete.

General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with SBW Law Ltd it's best to visit the website (www.sbwlaw.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.

SBW Lawyers Ltd


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