1to1 Legal USA Solicitor Law Firm Reviews
Law Firm Marketing
Subscribe to our Newsletter

Cooks Solicitors: Info


Hello. This section below about Cooks Solicitors is scheduled for archiving and will eventually be removed. The information may therefore be out of date. There are more review articles here or you can use our Legal Help search box to find alternate firms in your area. Thank you for your patience.

Cooks Solicitors

Cooks Solicitors -

Cooks Solicitors have been helping people across Staffordshire for over thirty years. They handle a range of matters including Conveyancing, Personal Injury, Divorce, Wills and Probate. They prefer a friendly and sympathetic approach, offering clear explanations and ensuring clients are kept up to date at all times. Your case will be handled from start to finish by an experienced and qualified solicitor. Fees are always made clear up front and instalment plans can be worked out where needed.

Office Address: 12 Brindley Court, Lymedale Business Park, Dalewood Road, , England, ST5 9QA
Web Address: Link unavailable. Click to see local map of alternatives >>
Email Address: info@cooks-solicitors.co.uk
Phone Number: 03333 582 582
 

Cook's Solicitors on YouTube

Cooks Solicitors in Newcastle under Lyme & Stoke on Trent, Staffordshire: Review

As in the previous article, Cooks Solicitors are also a trading name of Young and Co Solicitors Ltd. Again though, whilst many solicitors use different trading names to highlight specific case types out of the same office - this one relates to a completely individual office location within the Young & Co group.

Whilst that might mean you'll need slightly more concentration to make sure your researching information about the actual office rather than the group as a whole - most of the time everyone else has not bothered to do the same. Therefore there will likely be reviews, information, and links for each branding within the group dotted about on the same pages.

"We have been in business in Newcastle-under-Lyme, Staffordshire for over twenty-eight years"

Cooks Solicitors

This may not seem like an important sentence to most regular clients looking for a solicitor. But it stands out to us. We've been writing articles on and working with law firms for over twenty years now, and one trend we dislike intensely are the ancient establishment claims. For example those firms stating 'founded in 1881' or even older dates. They are certainly meaningless, but also often completely tenuous too. Such as the firm that claimed a '150 year history' in an area simply because they moved into the building an older legal practice originally owned.

So to see a simple claim based on the actual experience levels of the staff within a firm, displays a level of honesty and clarity that perhaps the majority of people will overlook. No really, firms claiming they are three hundred years old as if that gives them some sort of bonus experience above other firms really winds us up. You can get a 1-year newbie lawyer from a three hundred year old firm or a 40-year guru lawyer from a one year old firm. The experience levels of the solicitor running your case is the most crucial number out of the two.

"Dianne Sumner has over twenty-five years' experience of helping people move house. She is in charge of our Conveyancing department. She has a friendly and sympathetic approach. She is very good at clearing jams in the conveyancing process."


We couldn't find a staff profile section on the Cooks Solicitors website at the time of writing. But if you would like to look up the individual experience and expertise of a solicitor within any firm, you can often get the information at the local law society website. Fortunately all of Young and Co's offices are registered with The Law Society of England & Wales which is an excellent resource with a wealth of user side data. All trading names, office locations, languages spoken, case types handled, solicitors' qualification dates, and more are usually available.

Of course, the first point of call for most people are the prior customer reviews when they are checking out any service provider. Whilst many firms provide testimonials on their websites, these are not normally given much attention. We agree that it is always better to see both the positive and negative comments. So how are Cooks Solicitors looking on the independent boards?

"Graeme Tennant dealt with my Right to buy conveyancing and I couldn't fault him. Newcastle RTB team where [sic] a nightmare to deal with and he managed them so well."

"always kept me updated on what was going on and explained things"

"i used nigel cook recentley [sic] ... in a personal injury claim, professional and a top notch guy"

"My solicitor was always polite and I think she deserves a lot of credit."


Those are some snippets from comments left on third party forums such as Google, Facebook, Trustpilot, Yell.com, etc. On the whole they are very positive but there were some negative comments as well. When it comes to law firms though, we absolutely recommend that you read through the reviews and ignore any overall average star ratings. That's because when it comes to any legal practice handling property/conveyancing matters - it's actually quite normal for them to have a poor rating.

The largest conveyancy provider in the UK has over 1500 reviews on Google and a star rating of just over two stars. Unlike other services such as hairdressers, restaurants, or car washes - conveyance providers always end up getting at least some negative reviews from the opposite side in the transaction. Not their own clients. 99.9999% of people involved in a property sale (obviously exaggerating for effect but essentially a truth) feel it should have gone faster and been easier. Most solicitors will blame the other side's solicitor for any issues that arise. Then their client goes on the web to complain about it. So make sure to read the reasons for any negative rating that has been left.

"We are a small firm and we pride ourselves on being small enough to care."


This is one of the things we discussed in the previous article about good reasons to keep a local firm's branding when two firm's merge. That's why there is only a small "Y" in the corner of the Cooks Solicitor logo rather than changing the name completely. That's also something we would consider a good sign that people outside the industry might not be aware of.

Put simply, if a firm is doing really badly or has a bad reputation in a local area - then the branding will be changed. So the fact Cooks Solicitors have kept the same branding even though it's part of a much larger nationwide organisation could be a very positive sign. It also means you've got the best of both worlds - i.e. a genuinely local firm but with a much larger firm's resources behind it. That can surely only be a positive thing?

"Each matter we deal with is given personal attention by a solicitor ..."


A quick note on navigation again though as this firm has it's own official site at www.cooks-solicitors.co.uk (with a hyphen). Regular variants such as www.cookssolicitors.co.uk or www.cooks-solicitors.com are not owned by the firm which is important to note because of the amount of fraud currently hitting the property law market. People have handed tens of thousands of pounds of their home deposit to scammers simply because they received an email pretending to be their solicitor to say the payment details had changed.

There are other law firms with 'cook' in them such as Cooks Lawyers and Mark Cook solicitors with similarly matching domain names. However the problems of phishing usually come from emails or people typing the wrong web address directly in to their browser. It can therefore be a good idea to bookmark the site or use a search function instead just in case.

"We are a strong believer in explaining things simply and fighting for clients who have a good case."


General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with Cooks Solicitors it's best to visit the website (www.cooks-solicitors.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.

Cook's Solicitors


4.1
This Cooks Solicitors article is rated
4.1 / 5 based on 18 reviews. †
(Voting has been paused for this page.)
Found this article helpful? Rate it:

Disclaimer


Other Law Firms with Reviews like Cooks Solicitors:

» David Stinson & Co Solicitors - div class="infoquote" "very professional and got my wife not only the money but the outcome she deserved" "My solicitor was always polite and I think she deserves a lot of credit" "Regardless of the hurdles and obstacles the prisons threw in our way ...
» Lefevres Scotland Ltd - You can end up hiring a 40-year-guru lawyer from a law practice that set up 6 months ago ...
» Young & Co Solicitors - Each branding has it's own local office and website too ...
» The Legal Practice Solicitors - Also be aware that if a firm has more than one office there may be separate reviews for each ...
» JPS Walker Solicitors - No win ...
» Bellax Solicitors - But the basic checks we use when judging a firm for inclusion in our database can easily be used by potential clients as well to filter out non-suitable firms much quicker ...
» Stowe Family Law Solicitors - So you can't just go on Google ...
» LRose Law Ltd - It seems that communication is good and there is definitely some feedback about Rose Fendlen's goal of displaying geniune compassion /b for their clients ...
» Hill House Chambers Barristers - Typically we refer ...
» Mac Jones Solicitors - 'mackenzie jones solicitors chester' /i ...
» Brown & Co Solicitors - It's clear someone didn't do that because one of the law firm's reviews states 5 stars and ...
» Smith & Graham Solicitors - A quick note on navigation with the firm having an 'and' ...
» Thaxted Legal Immigration - Two - that they really are fixated on their chosen profession and can eagerly sit around writing such articles! div class="infoquote" "We provide genuine assessment of cases and if we think a case does not have good prospects of success ...
» Summerfield Browne - Today's is going to discuss Summerfield Browne Solicitors as they have an alternate setup which they've run for many years but which is now becoming more popular /b since Covid ...


Law Firms in the UK
Search for Solicitors Near You:

Recommended Firms:
Firms Showing Multiple Complaints:
This list is based on the Legal Ombudsman's complaints database, adjusted for relevant data such as size:

 » Garner Canning Ltd
 » Sarah Waddington Solicitors
 » Beaumont ABS Ltd
 » Carpenters Ltd
 » DAS Law Ltd
 » Lyons Davidson Ltd
 » Irwin Mitchell LLP
 » Slater & Gordon UK Ltd

This list is updated regularly as new data is released. The Legal Ombudsman's complaints database can be viewed by anyone here »
Related News:
Law Firm Marketing Blog:
How A Tacoma Bankruptcy Law Business Can Help Stop Creditors Law Offices: In the lawyer dataset. solicitor which appears in only 40 keyword phrases. has twice lawyer. which appears in 150 key word phrases' search traffic. Only those companies that could alter quickly enough to satisfy their clients' inc ... Free Legal Directories


Corporate, Real Estate, Infrastructure, Construction, Energy, Dispute Resolution: You will find few successful lawyers who work 40 -hour weeks. Law firms that are large see a substantial amount of employee turnover and therefore are refreshed who are hungry for the chance and when they find job candida ... UK Barrister List


The Legal Loophole That Could Endanger Your Mortgage Modification: Securitization Ranks. Asset-Backed Alert rates the leading securitization businesses within an issue that comes out close to the start of February. You find lots of 'waste' that you can do away with. . Your search engine op ... Legal Marketing Ideas


Choosing The Right Training Contract For Your Graduate Career In Law: The Crain's for a city generally prints an annual listing of the largest companies of the city's. If that wasn't enough. Google has built in localization into its search algorithm when personalized search results are logg ... Directory Listings for Solicitors


>> Try our Lead Generation Services <<

How to Generate Leads
Site Search

GoogleCustom Search
Law Firm? Vote:
Should personal injury claims firms be allowed to advertise on TV?

Yes
No

Cooks-solicitors.co.uk Info Page Copyright © us. 2007-2024
Cooks Solicitors Logo, Branding, etc. © them. (obviously)
1to1 Legal, Peterhead, Aberdeenshire, AB42 3WY
part of the ClaimsHeaven.co.uk network.
Cookie This website uses cookies to personalise content/adverts, integrate social media functions, analyse our traffic, track votes, etc. Please check with third party application providers such as Facebook, Twitter, and Google for how they use your data. By using this website you consent to our use of cookies.
Learn More   ::   I Accept   ::   I Decline