Buying Reviews for Law Firms? Bad Idea...
If you're wondering why your law firm might not be getting online reviews despite providing your best service - it may be more about the client themselves than the service you provided. There are plenty of firms selling reviews. But before you take that risky leap, maybe you just need some pointers from an expert?
While many people will jump online to praise or criticise the last pizza they ordered, they will be less likely to think of sharing the experience of their messy divorce, criminal trial, or will dispute. This is understandable and some people will never leave a positive comment on that episode of their life no matter how good your service was.
However, there will be a wealth of clients that would be happy to leave a review, they just maybe haven't thought of it yet. But finding the right way to approach clients for such comments can be tricky and have a negative effect if done badly.
On top of that, you may have people leaving negative reviews. This mostly affects legal professionals that deal with property matters. It can be guaranteed one side is unhappy with how things are proceeding. 9/10 it's the result of a delay outside the conveyancer's control. But we've seen buyers leave negative comments on the law firm representing a seller with the aim of trying to pressure them into 'hurrying up'. Most of the top residential and commercial property firms in the United Kingdom have dozens of negative comments resulting in 3 or even 2 star overall ratings. At 1to1Legal we have been marketing law firms for over 20+ years. You can see the hundreds of law firms we currently work with across our site with hundreds more working with us on and off over the decades. We refer clients direct to law practices, lawyers, paralegals, solicitors, and barristers. But even with all that experience we do not offer a review service because it is such a delicate area to deal with. That's something you may need expert help to set you up on the right track.
"94% say a review convinced them to avoid a business."
"230% increases in sales can occur when displaying reviews on your website."
"People are 3x more likely to leave a negative review after a bad experience if you don't ask."
Chris Rodgers has 21 years of marketing and business development experience and will manage the whole client review journey including:
1. Find where all your reviews are and track them, good or bad
2. Deal with the bad reviews by getting them removed or trying to resolve them
3. Decide which platforms are best for your business to target
4. Develop a long term strategy including automating review requests
5. Answer every single review with the human touch
6. Advise on how best to integrate such reviews into your marketing
We have seen some companies clearly purchase reviews from review sellers. Dozens of 5 star ratings with generic comments such as 'would use again' or 'highly recommended'. When it comes to legal services though, we know people are keen to read the actual comments to get a feel for the firm. They are looking for key positive phrases such as 'kept me in the loop' or 'had direct access to my solicitor'. They are also looking for negative themes such as 'never answer the phone' or 'fees were not explained clearly'. Therefore people are far more likely to spot bought reviews and discount them when it comes to lawyer client feedback. It will be the genuine, positive customer commentary that will provide any boost you expect from making the effort.
If you are looking to boost your reviews and the benefit they can provide your firm, contact Chris on:
Phone: 07368 878 216
Email: chris@mrchrisrodgers.com
Quote "1to1100" for a free audit and £100 off.
This article "Buying Reviews for Law Firms? Bad Idea..." is rated
Rate it:
Other Guest Posts:
» Starting a Successful Business in College - You may meet others who share your interests and with whom you could cooperate on future projects by joining entrepreneurial clubs ...
» Taylor Rose TTKW Fee Sharing - A fee share arrangement allows you to place focus on billing and business development ...
» Litigation Funding UK - There isn't much information about them generally on the web either ...
» Seven Good Reasons to Make A Will Now -
/li li 7 ...
» Wills & Probate Duties of an Executor -
The Executor will need to prepare the final estate accounts which provides a summary of all of the assets ...
» Before Making a Housing Disrepair Claim -
1 ...
» What Repairs Is My Landlord Liable For - This can often be the push the landlord needs to get the problems sorted swiftly and can ensure that you have suitable living conditions ...
» Top Tips When Dealing with a Rogue Landlord - Beware of landlords who avoid this question ...
» Peculiarities of legal job opportunities - Please consult one's government's law society for technical specifications for a professional license ...
» Why Is It Important to Hire a Content Writer - Who will meet with investors ...
» Can Quality Copywriting Affect Your Business Strategy - Of course ...
» Dubai's Business Environment - Dubai offers a diverse range of industries ...
» Advice on Spanish Wills -
Once written the Will needs to be notarised and the notary you choose should be contacted in advance to ensure that they will accept dual column format and not insist on a translator being present because that will significantly increase your costs on top of that which you will already have paid to have the Will produced ...
» Frank Rogers Law Ltd - It's a common misconception that general practice firms are always less able to handle a certain cas ...
» www.oj-solicitors.co.uk - If you've used our site before to find legal help, then you'll already be aware that we do not cram ...
» Penn Chambers Ltd - There's no shortage of law firms around the London area. So what sort of things can you look for to ...
» R James Hutcheon Solicitors - There is an unbelievably huge number of personal injury firms out there. On top of that there are hu ...
» www.taborns.com - If you've read review articles on our site before then you'll know that we usually cover quite a bit ...
 thompsons-scotland.co.uk |
 scornik.com |
 csllaw.co.uk |
 thejohnson partnership.co.uk |
 driscollkingston.co.uk |
 graysons.co.uk |
 kuddussolicitors.co.uk |
 rosscoates.co.uk |
| -- Add your Firm -- | |
Thy Will be Done can provide outsourced legal services for your client's Spanish needs including Wills, Power of Attorney, Buying/Selling Property, Tax Advice and more.
They are an Award winning UK company and Spanish Bar registered solicitors. They will provide all services while you liaise and bill your own clients directly.
» www.thywill.es »
Whiplash culture hits car insurers - www.rac.co.uk
Compensation website for cyclists unveiled by Allan McDougall - www.allmediascotland.com
Paralegal Career Is great Pick For Baby Boomer Profession Transitioners: If your firm handles you like Julia Roberts in "Pretty Woman." don't let it discourage you from pursuing your case. The woman've talked with associates who have been at exactly the same company for 40 years. plus they've said that ...
Find Local Attorneys, Law Firms, Information And Legal Services: Get the purpose of laws using the entire text of UK Acts and Statutory Instruments. updated daily. including Annotations from Halsbury's Statutes for each section of each and every Act in force with thousands of case notes and 'wo ...
In the US?
- Solicitors in Scotland
- Solicitors in England
- Solicitors in Greater London
- Solicitors in Wales
- Solicitors in Northern Ireland
Custom Search
This website uses cookies to personalise content/adverts, integrate social media functions, analyse our traffic, track votes, etc. Please check with third party application providers such as Facebook, Twitter, and Google for how they use your data. By using this website you consent to our use of cookies.