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Helix Law Info

Helix Law Ltd - Brighton and Hove

Specialising in helping businesses and professionals resolve (and avoid) disputes, Helix Law consider themselves business people who just happen to be solicitors. Their expertise includes commercial law, property/construction litigation, employment disputes and HR. Limited parking nearby but there's a train station within walking distance.

Office Address: 1 Frederick Terrace, Frederick Place, Brighton and Hove, England, BN1 1AX
Web Address: http://helix-law.co.uk
Email Address: info@helix-law.com
Phone Number: 01273 761990
 

Helix Law on YouTube

Helix Law Solicitors in Eastbourne

We love clarity. Recently we've started seeking out more specialist firms to try and save people the hassle of phoning a firm that says they do personal injury, only to find out they don't do 'that' kind of injury. We've even come across motor offence solicitors that won't touch any case less than a full-on ban.

In my humble 20-year-industry-proven opinion, far too many firms spend the bulk of their website pages spouting slogans, talking about their awards, recounting their history, and listing catchphrases such as no win, no fee. If people are reading the firm's website, the first thing they want to know is - "do you handle my case?" Helix Law starts out like most others with language such as:

"Problem solvers first. Solicitors second. Tell us your problem and lets see if we can help."

Helix Law

but the majority of the front page actually contains visible lists about what they do, who they do it for, and what payment structures are available. Not buried three pages in. Not in a sideways slant of a drop down menu. Not merely implied in the page title. Real lists that even use bullet points! For space saving though, I'm going to have to compact it a little and skip the line breaks:

"Helix Law: Business Law, Property Disputes, Employment ...
Who we help: Small Businesses, Property Investors, Landlords ....
What will it cost: Fixed Prices, No Win No Fee, Agreed monthly Fee Retainers ..."

Each item on the list links to a page telling you more about it. It sounds so simple, as if it would be common sense for all firms to do it - but they don't. If you've already been searching for a firm, then you'll know that sometimes even finding the text amongst the giant images of people in suits smiling at you and each other can be a pain.

Typically, we don't recommend most law firm's Blogs as they are often there simply for the sake of having one. It's as if a website can't be considered official unless you have a bunch of articles no-one ever reads. This is because the articles are mostly written by marketing executives focused on keywords and linking the topic to how great the firm is. It's rare to find articles written by the solicitors themselves with a clear passion for the topic they're writing about. Helix have a Blog that gives off a similar first impression, but it's dotted with some pieces that could be considered ... well ... quite interesting. For some unknown reason the topic choices of 99.9% (*citation needed) of law firm blogs would only interest other lawyers rather than potential clients. But every 3rd or 4th article by Helix seems to be something that would appeal to almost anyone. If you've been on the web more than a day, you should already know the difference between a 'real' and 'not real' article - i.e. often referred to as 'thin content' or 'click-bait'. But I actually read Helix's insolvency case study, the 1-month tenancy contract warning, and the smash and grab adjudication pieces.

There was something strange about the testimonials on the site though. I'm sure most people would agree that the testimonials that any firm in any industry select to display on their website are dramatically different from comments you see posted on actual review sites. The reviews Helix Law had on display unfortunately still had a little bit of that stale/generic feel when it came to content, but they also all had numerous spelling mistakes:

"Helix Law are ha ppy to go the extra mile, provide accurate advice and layout all options clearly for a layman to understand. I couldn't recommend more highly."

"I was very impresses with the fast and helpful advise I received from Phoebe Gunputh at Helix Law. I had an urgent matter that I needed advise on and Phoebe was a great help. I would not hesitate to recommend them."

"Avery approachable and helpful company - I called out of the blue to get some general advice and potentially line up some work with Helix Law. I spoke to Laura Albon who helped talk through my situation and offered some valuable thoughts. Even offering to look through some contracts to see If she can help further. Great to see a company that isn't just trying to make a quick buck out of people but that form good relationships based on their expertise and friendly approach. Will use these guys in future as a result."


It's not just me, right? Conversely on this occasion, the people writing reviews on independent review boards seem far more articulate and know how to use spellcheck.

One of the key indicators of fakery, is if the majority of 5 star reviewers have only ever written that one review whilst the negative comments come from people with dozens of reviews written about different firms. For Helix Law, the independent review boards show 5 star reviews from several people with dozens of reviews under their belt. That's pretty rare.

The positive reviews tend to focus around the firm's helpfulness, in that they will absolutely discuss your case and even offer free advice if they deem it's not something a solicitor is required to deal with or that they even can deal with. Again, that's pretty rare and Helix should be highly commended for it. Certainly we're recommending them and even if you don't end up using their services - it sounds like you'll come away with a better insight of how you should be going about things.

I'm going to finish up with a quick note on navigation because, as you can see, the official website of the firm is hyphenated - www.helix-law.co.uk - with the www.helixlaw.co.uk version linking to a totally different firm. www.helix-law.com certainly redirects to the UK version, but www.helixlaw.com is owned by someone else. Just with this alone we would highly recommend bookmarking the correct website once you're on it. Scammers and Phishers will purchase similar sounding domains when trying to trick people into handing over personal details. If you factor in possible errors such as helixlegal, helixsolicitors and more mixed in with hyphens and varied dot-endings - it's just not worth the risk. Even on search engines, if you stray from the exact firm name you'll be confronted with a web address that has 'Helix' in it - but nothing to do with this particular firm.

General Notes: We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with Helix Law it's best to visit their website, check opening hours, and try to find the correct phone/email contact details set aside for such. (Emailing a CV to reception looks lazy.) If money is an issue, it's always best to ask about options such as Legal Aid up front. Each law firm's Law Society and/or SRA number should be on their site. It's usually at the bottom of each page. - www.helix-law.co.uk

Helix Law


4.3
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