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MacLachlan Solicitors Ltd Info

Maclachlan Solicitors - Gillingham

One of the fastest growing law firms in the area, offering quality advice with a personal and friendly approach. With three local offices in Shaftesbury, Sherborne and Gillingham - Maclachlan Solicitors are large enough to offer a full range of legal services to both individual and business clients, whilst retaining a personal touch.

Office Address: Blackmore Vale House, Newbury, Gillingham, England, SP8 4QJ
Web Address: https://www.maclachlansolicitors.co.uk
Email Address: Claire@maclachlansolicitors.co.uk
Phone Number: 01747 822103
 

MacLachlans Solicitors Gillingham on YouTube

MacLachlan Solicitors Ltd in Gillingham Sherborne & Shaftesbury, Dorset

There's a lot to like about MacLachlan Solicitors when checking out their virtual shop window. A lot of the cliches and common exaggerations we see on most firm's websites are happily missing.

For example, we often see firms stating they have 50, 100, or more "years of experience". However quite often this number is gained from adding all the staff's experience together (e.g. 5 staff members with 10 years experience equalling 50 years of combined experience). This distinction is not always made clear. MacLachlan simply state they're firm opened in 1998.

This too is unusually honest though, as the majority of firms feel very inadequate about their establishment date if it's not very long. (Pun intended.) Over our 20 years in the industry we've seen the most tenuous links made to cover up shorter timelines. One firm genuinely stated they had a 150 year history in the area simply because they moved into office space previously occupied by a firm with that length of history. No really.

MacLachlan Solicitors Ltd

Is it important? Not in the slightest. A 50-year-old firm might give your case to a 1 year qualified solicitor and a 1-year-old firm might give your case to their 50 year experienced veteran. That's why firms who allow you to speak to the actual solicitor you'd be using BEFORE deciding to go ahead are the best to contact.

"We are large enough to offer a full range of legal services to both individual and business clients, whilst retaining the personal touch valued by so many of our clients."


As you'll probably have noticed yourself, it's very common for firms to list their staff profiles publicly these days. MacLachlan certainly do this but also list the direct phone numbers and email addresses for each. That's very helpful, but we would like to have seen at least a couple of sentences for each describing their experience and specialities. There's a fair bit to boast about considering that some of their solicitors have 25-30 years experience having qualified in the 90s. We don't need to know their favourite colours or pet's names though ...

"Our team of lawyers and support staff are all very approachable and we will always go the extra mile to achieve a positive result for clients."


So what are people saying about them? Well, far from the standard testimonial pages many solicitors come up with, (usually consisting of three or four perfectly spelled and verbose reviews that almost seem written by the firm themselves), MacLachlan's testimonials are quite short and the type of thing you'd probably put on one of those customer survey cards some companies hand you as you're leaving the premises. Not being negative, just pointing out that they seem a lot more genuine despite the repetitive sentiments:

"I would definitely recommend the firm."
"Exceptional service."
"We really appreciated the excellent advice and support."
"Very impressed will highly recommend."
"...I would be happy to use your firm again."
"... we will be using your practice again."


and so on. What you might find odd is that there are zero reviews of the firm across the regular independent review sites such as Yell.com, Yelp, Facebook, Trustpilot, etc. Even Google Reviews only has 2 comments. Is that a bad sign? Not really. How do we know? Because we've been established for over 20 years too and you won't find reviews of our service in those places either.

It's actually unusual for people to review their solicitor unless something bad happened. People review restaurants, camp sites, and other leisure things all the time. But unless they had a negative experience or have been encouraged by the firm to go and leave a review - the percentage of people that take the time to comment on their solicitor is pretty low.

One thing you might not have considered a good point, or even noticed, is the fact Maclachlans have a very unusual case range. You get specialist firms for things like criminal law or property, and you get general practice firms that handle everything from personal injury to wills. But Debt Recovery, Employment Law, Motoring Offences, Powers of Attorney and Residential Property are a mix we've never seen at any other law firm, ever.

This brings me back to why it's always a good idea for firms to list each staff member's speciality. You can always find this information on The Law Society's website, but it can sometimes be a pain to find. However, if you follow this link you'll see that each of the firm's solicitors specialise in those case types - i.e. they're simply sticking to what they know and are good at.

A quick note on navigation because whilst typing this review I must have spelled 'maclachlan' wrong about half a dozen times ... and I'm Scottish ... As the firm deals with property and there are still stories going around about the bank details scams, make sure you're definitely on the official website we link to above whenever contacting the firm. www.maclachlansolicitors.com is not owned by them. Neither are www.maclachlan.co.uk or www.maclachlan.com, and we didn't even try common mis-spellings or hyphens.

General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with MacLachlan Solicitors Ltd it's best to visit the website (www.maclachlansolicitors.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.

MacLachlans Solicitors Gillingham


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