Helix Law Ltd Info
Helix Law Ltd - Solicitors in Brighton & Eastbourne: Review
Recently we've started seeking out more specialist firms to try and save people the hassle of phoning a firm that says they do personal injury, only to find out they don't do 'that' kind of injury. We've even come across a Motor Offence solicitor that won't touch any case where the client is facing less than a full-on ban.
In our opinion, far too many firms spend the bulk of their website pages talking about awards no-one has ever heard of, the 200-year-history of their firm, and listing catchphrases such as no win, no fee which many people still don't fully understand. If people are reading the firm's website, the first thing they want to know is - 'do you handle my case?' Helix Law does have a similar style intro to most firms:
However the majority of the front page contains clear lists about what they do, who they do it for, and other useful information such as what payment structures are available.
Typically we don't recommend most law firm's Blogs as they are often simply for the sake of having one. It's as if a website can't be considered 'official' unless you have a bunch of articles no-one ever reads. This is because the articles are mostly written by the firm's marketing staff rather than a seasoned professional at the firm taking time out fo their schedule to try and provide free help to the public. This inevitably results in those articles being thin on content, but packed with extra sales pitches about the firm.
Helix Law's article section on the other hand does seem to have a large number of articles aimed at the general consumer. We actually ended up reading their insolvency case study, the 1-month tenancy contract warning, and the smash and grab adjudication pieces. Why is that of note? Because any effort to provide free information to people is a good indication of a firm's general mindset. A quality, carefully presented FAQs section for example is sadly a rarity. So yes, the fact Helix Law have taken the time to produce such pieces is a positive indication.
What are other people saying about the firm? Most people would agree that the testimonials which companies display on their websites are usually quite different from the comments you'd see posted on third party review sites. Here are some snippets from Helix Law's site. Please note, the spelling and typo errors are copy/pasted directly:
"I was very impresses with the fast and helpful advise I received from Phoebe Gunputh at Helix Law. I had an urgent matter that I needed advise on and Phoebe was a great help. I would not hesitate to recommend them."
"Avery approachable and helpful company - I called out of the blue to get some general advice and potentially line up some work with Helix Law. I spoke to Laura Albon who helped talk through my situation and offered some valuable thoughts."
There are various ways in which firms obtain testimonials. Some will directly ask customers to provide something in writing using a 'customer feedback questionnaire' after the case has finished. Some may simply take comments made in emails/letters the client has submitted - unsolicited. Or they may actually copy/paste positive comments made on other forums such as Google, Trustpilot, Yell.com or Yelp. Typically if there are grammatical errors and spelling mistakes - the reviews have been sourced from the latter.
Although we call review sites independent, that doesn't mean they can't have issues with fakery. Both with firms trying to boost their own image, and with competitors trying to sabotage others. If you're concerned that a firm's reviews sound too good to be true - one of the simplest ways to spot fake reviews is if the majority of 5 star reviewers have only ever written that one review, whilst the negative comments come from people with dozens of reviews under their belt. The majority of Helix Law's positive reviews are from people that have reviewed a wide range of firms indicating they are most likely genuine. It's not a foolproof system and there are other ways to spot fake reviews which we'll be covering in a more in depth articled to be rolled out shortly.
"very friendly and approachable, listened carefully to my concerns and gave me detailed advice on what my next steps should be"
"acted very professional from the start in what was quite a stressful situation for me"
The majority of the positive reviews were like these example snippets and tended to focus around the firm's helpfulness, in that they will absolutely discuss your case at length and even offer free advice if they deem it's not something a solicitor is required to deal with. Again, this is rarer than you would think and another very positive point for Helix Law as a firm that goes beyond.
A quick note on navigation because, as you can see, the official website of the firm is hyphenated - www.helix-law.co.uk - with the www.helixlaw.co.uk version linking to a totally different firm. www.helix-law.com certainly redirects to the UK version, but www.helixlaw.com is owned by someone else. Just with this alone we would highly recommend bookmarking the correct website once you're on it. Scammers and Phishers will purchase similar looking domains when trying to trick people into handing over personal details. If you factor in possible common errors we've already seen such as 'helixlegal', 'helixsolicitors' and even more once you start on hyphens - it's not worth the risk. Even on search engines you may find one word extra or wrong will bring up quite different results. Not to mention more than half the first results page is adverts anyway.
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with Helix Law Ltd it's best to visit the website (www.helix-law.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
This Helix Law Ltd article is rated
4.7 / 5 based on 20 reviews. †
Other Law Firms with Reviews like Helix Law Ltd:
» Archways Solicitors - I'll do my best to remain within the scope of just this firm and their setup ...
» Mancini Legal Ltd - respond to all emails within 2 hours of receipt ...
» Herrmann Lawyers - However ...
» Mercantile Barristers - www ...
» Centenary Solicitors - It's not as if all three trading names will be taking a cut of your compensation ...
» Kent Traffic Law - However this snippet from KTL's website certainly sounds good - as do the numerous reviews of Sunil's work dotted around ...
» Michael Rose & Baylis - Currently there are five including Terence Paul Otty who's been a solicitor since 2002 and Adonis Michael who qualified in 2010 ...
» Berlad Graham LLP - If you want to speak to Tuyyabah directly then please use the details on this page or those listed underneath her profile description on the firm's site ...
» Thamina Solicitors Ltd - Married ...
» Bradford & Son Solicitors - Huge brand names have gone bankrupt ...
» Boyd Rice Solicitors Ltd - As you'd expect ...
» MacLachlan Solicitors Ltd - There's a lot to like about MacLachlan Solicitors /b when checking out their virtual shop window ...
» SBW Law Ltd - If a firm says it has X amount of years experience 'within the firm' ...
» Driscoll Kingston - Solicitors tend to pick comments that are utterly glowing but lacking any information that could help a potential client actually decide whether they sound like the type of firm they're after ...
|-- Add your Firm --|
This list is based on the Legal Ombudsman's complaints database, adjusted for relevant circumstances such as firm size:
» DAS Law Limited
» Trade Union Legal LLP
» Advantage Property Lawyers Ltd
» Beaumont Abs Ltd
» Butcher and Barlow LLP
» Lyons Davidson Limited
» Poole Alcock LLP
» Attwaters Jameson Hill
» Duncan Lewis Solicitors Ltd
» Irwin Mitchell LLP
This list is updated by us every 6-12 months as new data is released. The Legal Ombudsman's complaints database can be viewed by anyone here »
Barclays PPI bill grows by £300 million - www.which.co.uk
Personal injury claims exposures could lead to insurer ratings downgrades - www.insuranceage.co.uk
London, Oxford, Cambridge, Guildford, Basingstoke And Reading: Legal Authority managed to identify over 250 law firms in New York City of fewer than 30 lawyers with litigation practices. They want to find law firms using variant phrases like legal companies and law offices - 5.79M searches. T ...
Inquire 4 Questions To Learn If Law School Is The Proper Move: You may thus need to ensure that every application is tailored especially to each unique business in the event that you would like to give yourself a likelihood of success. Links to your law firm website help search engin ...
Conveyancing Crawley: Non-law graduates need to complete the law conversion course .GDL). a one-year course that is full-time. after graduating from an undergraduate degree. Please be aware the solicitor finder advice is based on a survey. and never al ...