CEL Solicitors Info
CEL Solicitors in Liverpool - Housing Disrepair, Knotweed, & Data Breach Claims: Review
When legal issues come up, it's good to have options. These days that doesn't just mean picking between one of the high street solicitors in your town. There are direct access barristers, non-law-firm based solutions, mediators - each with service providers local to you or at the opposite end of the country. There's even a wider selection of payment setups these days including no win no fee, fixed fees, conditional fees, and so on.
It's always great to have options and many of those just mentioned could save considerable time and money over a regular 'high street' law office. But it can get confusing for those stepping into the arena for the first time. It can also be hard to tell the various options apart at first glance with so many firms using trading names or practically identical looking websites. Today we're covering the firm CEL Solicitors.
There were several things that stood out to us on their site. Many of which may not be the type of thing the regular consumer might have noticed when going through it. Especially if this was the umpteenth law site you've visited today as they can start to appear unbelievably similar after a while. We should know - we've been flicking through dozens of them daily for over twenty years
This sounds great, but to be honest it's something probably 9 out of 10 legal practices claim on their sites too. To be fair, it's not as if a company can claim to be the opposite and still sound good - i.e. 'we are a large firm that really doesn't feel welcoming at all'. (See what we mean?) Website content is often full of such terms that sound good but are not particularly helpful such as 'modern', 'friendly', or 'speedy'. Again, no firm is going to claim to be the alternative of any of those. So what can highlight a difference?
CELSolicitors makes this large and bold claim across the centre of their main page regarding their firm being featured in several well-known publications. The logos of each publication are there, but we couldn't see any links to click and confirm what it meant. That's something we see a lot of when firms claim to be 'award-winning' too and it makes us suspicious. Can you check up on such things? Well, yes.
If you go on to a search engine and use quotation marks around various terms, it will force results that contain those exact terms. You can also search a specific site by typing site: before the domain name. We therefore searched the various publications to check up on their claim. For all we knew, by claiming to be 'featured' in these publications the firm could simply have purchased ad space in all of them.
However all the searches we tried such as site:thisismoney.co.uk "cel solicitors" did in fact bring up a large number of news articles where staff at the firm had been asked for information or direct quotes about subjects related to their practice areas. So, claim absolutely verified. It may seem a pedantic thing to do, but we're quite fed up of how much companies in the UK get away with when it comes to advertising language. So to see CEL stating something that turned out to be both true AND not jargon-twisted - is a much bigger deal for us than you might think!
Despite the long list of case types covered, this is actually quite a niche area of legal expertise. These types of claims are sometimes short-lived or have government mandated dates by which point no more claims are allowed such as the banking PPI claims. That just a couple of the reasons many general practice firms which would normally cover most litigation issues such as personal injury, medical negligence, and so on - may refuse to take on these specific types of cases.
If you want to see the disparity between the number of firms willing to take these cases on, just use our solicitor search function in the top right to search for 'road accident' legal help to see all the firms in our database that handle those types of claims. Then search for firms handling 'financial mis-selling' matters. Even though those are both types of litigation case - the disparity between the number of firms willing to help for each is quite staggering
The most common thing people check when researching the firm they're thinking of using is public review boards such as Google, Trustpilot, Yell.com, Yelp, etc. Certainly CEL Solicitors have a wide range of positive reviews:
"Now have a date for the repairs to be done and a nice little bit of compensation as an added bonus"
"really impressed with CELs financial miss selling team. I missed the PPI deadline but they still got me my money"
These are snippets from some of the third party review forums. We typically don't quote reviews listed on a firm's own website (more commonly called 'testimonials') ever since our poll last year indicated that only 8% of people trust such testimonials on company sites.
If you've read any of our other articles about law firms in the UK, you may have noticed that we consistently try to hammer home that people need to actually read the comments on reviews boards - not just flick through star ratings. That's because legal professionals and law firms are not quite the same as your local restaurant, supermarket, or hairdresser. Quite often negative ratings are left by the side the law firm beat in court. We've seen someone leave a negative review about a Criminal Law firm for refusing to take on their Divorce. The article we wrote yesterday was about a firm that had a negative review because the person felt the firm's office was a little 'hard to find'.
So whilst there are negative reviews about this firm too (and some with what sound like very valid complaints) - there are several comments that are just weird or look like they are about the wrong firm. For example one claiming CEL lawyers demanded £2500 from him to provide 'detective services'.
There were other things we liked about the company such as the statement above. This may sound like it should be the standard for most companies across all industries by this point. But it's really, really not. The legal industry struggles badly with catching up with the times. We know firms that don't have a website or won't accept email communications, and the amount of printing and letter posting is simply absurd in this day and age.
We also love case studies and know that potential clients do to. The firm has a dedicated page showcasing a range of various case type examples. There were a few things that we thought crossed the line in trying to be modern though, such as describing their staff as "a pretty cool gang" and stating their Liverpool based office was "complete with neon sign and think-swing". But no-one's perfect.
A quick note on navigation. The firm's branding is quite clear and unique so searches for their name and the usual variants (e.g. 'cel legal', 'cel lawyers', etc.) will bring up the correct firm. The C-E-L part stands for Cheshire Estates and Legal Limited if you see any reviews about that firm, company data, SRA or Law Society listings. The official site we link to above is www.celsolicitors.co.uk with www.celsolicitors.com redirecting you there too which is great and something we really think more firms should be doing. Especially firms in the property market where online scams are rampant.
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with CEL Solicitors it's best to visit the website (www.celsolicitors.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
This CEL Solicitors article is rated
4.8 / 5 based on 29 reviews. †
Other Law Firms with Reviews like CEL Solicitors:
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» www.ulasolicitors.com - Make sure you keep aware of the site you're on and never discuss payment details in emails /b ...
» www.rmsolicitors.com - litigation) follow the same sorts of procedures and have similar issues to contend with ...
» www.simperlaw.com - It's very common in law firm review sections to see the losing side of a case leave negative ratings on the firm that beat them ...
» www.disrepairclaim.co.uk - Because we're trying to get people directly in touch with a legal professional /b which they can evaluate and choose themselves - claims management companies don't generally fit our mould ...
» www.beersllp.com - That is not the case ...
» www.onelawchambers.com - That may sound like a large number of firms to be in a 'best of' list ...
» www.burtonlaw.co.uk - That's probably why less than 8% of you indicated you trusted company testimonials during our poll last year ...
» www.frazercoogans.co.uk - Some claiming hundreds of years of history behind them ...
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