RSR Law Ltd Info
RSR Law Ltd in Croydon: Review
When choosing firms for us to recommend potential clients to, there is a check list of items we go through such as location, case types, reputation, setup, and recommendations from peers. Sometimes however, we run into a firm during the course of our day-to-day dealings that simply piques our interest. In the case of RSR Law, it was things like publicly denouncing cold-calling and their cessation of personal injury claims handling that initially grabbed our attention.
We couldn't agree more with the cold-calling thing and have similar statements on our own website. That along with the fact they switched their focus from the often-deemed-easier task of processing whiplash claims to dig into dismissal cases and contentious probate - meant we had to get in touch to see about getting them on board.
RSR Law Ltd state they are industry leading contentious probate solicitors with 8 out of 10 claims being dealt with utilising No Win, No Fee arrangements with free initial advice on all cases. As we've mentioned before in other articles - No Win, No Fee does not mean no fees at all and firms are not always clear about this on their websites, often mixing in other catchphrases such as "100% compensation" as well. On this occasion, there is actually a lot clarification of what is meant:
The firm seem to enjoy writing lots of information with a regularly updated blog currently in the hundreds of posts. Most of it will probably only interest other industry professionals, but some pieces such as the case studies might help new clients get a better understanding of the processes and timescales involved. The use of acronyms isn't limited to the firm's own name though. We saw a couple of articles recommending people remember "F.A.C.T.S!" In one instance it stood for "Family. Advice. Contest. Timescale. Specialist Solicitor." with statements on how each relates to contesting a will. Then in the next it was "First Aid. Accident Book. Contact. Timescale. Specialist Solicitor = Success" relating to personal injuries. I'm guessing that when they did away with injury claims, it was time to overhaul the acronyms to? I have a hard enough time remembering the one for strokes. (It's F.A.S.T. by the way.)
Despite their fondness for writing, it is not shared by the general public with zero reviews posted on the regular sites such as Yelp or Yellow Pages at the time of writing this. Google had only one review and whilst negative, it was one of those negative reviews that most people will probably ignore with an accusation that on calling the firm seeking a solicitor she got the impression RSR were "only out to benefit themselves". Which is neither clear or helpful.
So we'll stick with facts to draw conclusions. Or as we normally do - state conclusions that could be drawn and why they probably shouldn't be. Confused? Well, take this example. If you research RSR Law Ltd you'll see that the company was started in March of 2013 which doesn't sound that old. So is it a new firm with little experience? No, because if you visit The Law Society website you'll see that Robert Stephen Rocker (Mr R.S.R.) has been a practising solicitor since November of 1997. The 2013 date only relates to when the company became "Limited" after the merger of RSR Law, Pinnacle One Ltd, and Sapphire Claims Management Ltd.
Robert Rocker has actually had over 30 years' experience in the legal profession in commercial roles, within other law firms, and in private practice. His particular areas of expertise are stated as Occupational Disease Claims, Employment Law and Contesting Wills.
Other firm members of note would be Andrew Paine, a founder and marketing director for Pinnacle One Ltd - and Brian Paine, another company founder of both Pinnacle One Ltd and the aforementioned Sapphire Claims Management Ltd.
The combination of these traits and backgrounds is probably the cause for not just the huge interest in writing about the industry, but the format and promotion of it all. For example, RSRLaw's Twitter feed is mostly links to their own blog updates regarding employment law. They also promote and back events/programs relating to their chosen fields, such as as the No Time to Lose campaign from the IOSH (Institution of Occupational Safety and Health).
We all need to do more to reduce these statistics - each one of those numbers is a person suffering from an illness caused by their work. The No Time to Lose campaign aims to raise awareness of occupational cancers and help provide solutions to help tackle this problem.
The facts, figures, and even the campaign's existence were things I wasn't aware of which is why I decided to copy/paste the entire quote above.
Hopefully you'll now see why we thought this firm would be a good addition to the 1to1Legal network - e.g. not just a specialised focus, but a driven focus with a real interest in the subject as a whole. The quirks and matching ideals didn't hurt either.
Our regular section on navigation will be longer than usual for this piece though. Whilst we've linked to the official site at www.rsrlaw.co.uk above, there is a website at www.rsrlaw.com but it is for an American firm. There are also websites at www.rsrltd.co.uk and www.rsrltd.com but those are different firms as well. Variations on RSRLawLtd don't seem to exist as yet, but it seems as though the original firms that merged have simply closed their access rather than redirecting such as sapphireclaims.com
There is also an entirely separate site at www.ContestaWill2Win.com owned and operated by RSR Law. The offered service seems identical to that promised on the main site, but with extra clarifications regarding things such as home visits where needed, that they only cover England/Wales, and so on. We would still recommend bookmarking the official site above once on it just to be sure.
Any other downsides? Yes. Whilst their desire to write is commendable and their knowledge of the industry clearly apparent - they have skipped the spell checker on occasions. ;)
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with RSR Law Ltd it's best to visit the website (www.rsrlaw.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
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