ACS Accident Claims Scotland Info
ACS Accident Claims Scotland Road Traffic & Workplace Personal Injury Solicitors: Review
This was an unusual one for us. For almost a decade now, we've only ever allowed actual law firms on our panel for people to search for. However, before 1to1Legal, we ran quite a different service but still referring people to solicitors. Today, all of us here at 1to1 sit behind a desk trying to get you all direct to a law firm that can help. But from 1999 to 2007, it was not uncommon for some of us to be face down on a wet pavement, taking a photograph of a ruler sticking out of a pot hole. We would investigate any accident, sort out ATE insurance (legal cost coverage), take witness statements, etc. and various other things we thought were necessary before passing someone on. The guy behind ACS, was one of the people that worked with us on that old system.
So, we haven't broken our own rules without cause. Plus, you can expect to see other changes around here to make sure that people coming through us have choice when looking for legal services.
Accident Claims Scotland say they are here to ensure that non-fault accident victims get expert help and advice to achieve the compensation they deserve. In Scotland there is often some confusion about "no win, no fee" and "100% compensation" compared to English firms. But ACS say claims are no risk for clients and with no money needed upfront to pursue a claim.
They promise no win, no fee like their southern counterparts. However, please remember that no win, no fee means no fees if the case loses. There are quite often fees if the case wins. Make sure you find out what these are in the early stages of researching who to use. (Price isn't always the best deciding factor though.)
They also promise to speak jargon free, provide expert legal representation (we can attest that they have been doing this for some time now), their solicitors only do personal injury claims so are set up for speedy processing and a wealth of experience. Hospital and home visits are part of the service as well.
The main case types they cover, include Road Traffic Accidents (RTAs), Accidents At Work (Employer Liability), Work Related Disease (aka Industrial Disease), Public Liability, and Criminal Assault (CICA). If you're not sure which category you fit into, call to see if they cover your particular injury.
There website is concise. You won't find hundreds of pages about everything and anything. There is a core group of case description pages and answer pages such as the FAQs page which covers things such as "Do I need any money to claim through ACS?" or "How long do I have to make a claim?" or "How long will it take?"
There is a bloggy sort of news section marked 'Press Releases' with stories such as "217 road accidents caused each day by Scottish women applying make-up" and "Search is on for Scotlandís most accident prone person". Whilst these may seem shamefully viral-targeted headlines ... we've all done it! There are considerably more serious pieces though, such as "Scottish Accident Management Firm Are First To Launch Replacement New And Used Car Scheme For Total Loss Claims" or "Scottish Accident Management Firm Launch Pre-Event Legal Expenses Scheme For Scottish Brokers". Maybe not nearly as interesting for the general public, but certainly a few things to genuinely shout about in there.
One odd thing though, is that in the left column they list their address as Accident Claims Scotland, Unit 11 Airlink Industrial Estate, Inchinnan Road, Paisley, PA3 2RS. However, in the footer they say their registered address is Accident Claims Scotland Ltd, Teviot House, 186-192 High Road, Ilford, Essex IG1 1LR. Now, considering the burst of nationalism and patriotism that occurred not too long ago in the referendum where many Scottish firms moved their registered offices into England 'just in case' - don't assume that every Scottish company with an English registered address is a traitor to the cause!! If such a thing would bother you, just ask. We haven't, because we're utterly impartial ... well, we're at least more impartial than the BBC. (If Irn Bru ever sell out to Coca Cola though, we will start buying something else out of sheer protest!)
Last little weird thing we spotted was a statement all over the site which says "Spencer says use ACS". We don't know who Spencer is or whether his opinion should be trusted.
Now, obviously with general use keywords in the domain name, we did our usual checks. The correct web address is www.accidentclaimsscotland.co.uk, but www.accidentclaimsscotland.com shows exactly the same website. www.acs.co.uk and www.acs.com are two totally different IT companies. www.accidentclaimscotland.co.uk and www.accidentclaimscotland.com (minus the extra "s") currently show absolutely nothing. So I would absolutely bookmark the right site once you know you are on it for safety's sake.
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with ACS Accident Claims Scotland it's best to visit the website (www.accidentclaimsscotland.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
This ACS Accident Claims Scotland article is rated
4.5 / 5 based on 15 reviews. †
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