HUMD Solicitors Info
HUMD Solicitors in Manchester: Review
We'd been trying to get HUMD Solicitors on our network for a while before finally achieving that goal. Our aim is to find a mix of firms. Some old, some new, some major, some rural, some specialists, and some general practice. HUMD caught our eye for having quite a considerable range in a very large population layout. A great option to provide people if possible.
As always we research every firm before recommending them to people. HUMD came up as being over a decade in place, with three qualified solicitors each specialising in various case types. Their website was neat and concise lacking the extensive bragging that usually takes place. There were no cases logged with The Legal Ombudsman and a selection of public reviews available for people to get independent opinions as well.
To be honest, practically all law firms have a statement such as this on their website. Sadly, the only way to confirm this is to actually use their services. So what information is available for people to get a feel for their firm beforehand?
A good source to check out the staff beyond any Team or Staff profiles a firm might have on their own site, is The Law Society directory. If you look at the page for this firm, you're able to read the qualifying dates and case focus of each solicitor in the practice.
At the time of writing their staff included Shaheen Haji who qualified in 2005 and specialises in Conveyancing, Immigration and Personal Injury. Salim Muhammad Issa qualified as a solicitor in 2006 and covers Commercial Law, Commercial Property, Immigration and Landlord/Tenant matters. Hammad Ajmal Khan qualified in 2010 and focuses on Employment Law, Family Law, Professional Negligence, Immigration and Personal Injury.
This hopefully answers one of the more common questions we get asked. "How can a firm say they are specialists when they state a case range of more than a dozen legal issues." This is achieved by each solicitor having separate expertise and experience. Of course, if you come across a firm with only one newly qualified solicitor on board stating they are experts in every area of law - move along.
Not surprisingly considering all three of the current solicitors overlap for Immigration work, there are bits and pieces on the web about HUMD Solicitors' cases. Often Immigration matters can be complicated and difficult to understand when things go wrong. Sadly, the majority of the time the client blames their solicitor rather than poor judgement of the government officials making the decisions.
This leads us to reviews of the firm. As expected, the testimonials on the firm's own website are positive. Also as expected, they don't provide a lot of in-depth information to help people judge what aspects of the firm's setup, approach or skill-set are good or bad:
"Excellent service, HUMD Solicitors dealt with my commercial property sale, it was great as they provided an excellent service and kept me informed all the way through without no problems."
So what about third party sites such as Yelp, Facebook, Google, Yellow Pages and so on? One thing people might not know about law firm reviews is that they can be skewed depending on what type of work the firm does. For example, we work with a firm called Countrywide Conveyancing who handle thousands of property sales nationwide with hundreds of positive reviews. However, they are currently rated 2.9 stars on Google. Whilst that sounds bad, if you read the reviews you'll discover that most people are angry at something that wasn't the solicitor's fault such as sellers changing their mind, searches missing things, mortgage delays or changes and so on.
The same is true for Immigration matters. Solicitors are not magicians constantly finding loopholes in the system to get you what you want. Most of the time it's the government officials causing issues, delays, or losing things anyway. Especially at the moment with all the major issues surrounding Immigration. So absolutely, you will see poor ratings for HUMD on places like Google. Most of them will relate to Immigration. Of course, any firm you're researching could genuinely be awful at Conveyancing or Immigration. We're just raising awareness as we know many good firms have multiple negative reviews that are definitely not deserved.
"Our specialist personal injury solicitors can take your case on a no win, no fee basis."
A hefty positive in their favour is clearly recognising that cost is one of the most important factors for people when choosing a law firm. Flexible payment arrangements and free consultations may be available from a lot of firms when you actually ask them. However, firms that states such in black and white on their website get a big thumbs up from us.
Quite often these days we see firms offering consultations over Skype/Facetime or to handle cases entirely through email if preferred. Certainly firms that are modernised and set up to communicate with people in the way they're most comfortable with are more desirable than those still rigidly requiring physical face to face meetings during business hours.
Overall we would state that HUMD Solicitors comes across as a positive choice. We would like to see more information about opening hours though. There's been a well-overdue move by many firms to open at least one late night during the week and/or a half day over the weekend to accommodate people who would otherwise have to take time off work for every solicitor appointment.
We also had some difficulty with the firm's website on some of our devices. Many of the new website design programs such as Wix completely exclude older machines (about 10% of overall users see just a blank page). The firm's site is currently at www.humdsolicitors.co.uk with www.humdsolicitors.com being owned by a different firm. We would expect some people to have a few typo errors with this web address and as the firm handles Conveyancing matters it could at some point be targeted by scammers. We therefore recommend bookmarking the site and of course never discuss things such as bank details over the internet/email.
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with HUMD Solicitors it's best to visit the website (www.humdsolicitors.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
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