Alexander JLO Solicitors Info
Alexander JLO Solicitors - AJLO in London: Review
Alexander JLO Solicitors is obviously a very popular firm amongst a huge population with plenty of other options to choose from. They cover a wide range of cases and have 50+ staff. If you check The Law Society's official entry for this firm, you can click each solicitor's name to see their case focus and qualification date. This is always a useful tool to see what real resources are available at most law firms in the UK.
A large number of firms will proudly display ancient establishment dates such as "Founded in 1881", yet on checking their staff records you'll see not one of them has more than 1-10 years of actual experience as a solicitor. The age of the brand name really has no importance at all, other than a marketing gimmick. So how does Alexander JLO stack up? They have an excellent mix of experience and fresh blood, with qualifying dates ranging from 1975 (Peter Johnson) and 1998 (Daniel Mills) right up to 2013 (Matthew Johnson) and 2017 (Morgan Nicholas).
The firm's website ticks all the right web boxes too with a secure https setup (that little green padlock in the browser) and clear navigation to individual sections covering their background, team and the case types they cover. There's plenty of information to get to know the actual firm. The individual pages on each case type are not as in-depth as we've seen elsewhere, but free initial consultations are on offer (covered further down) so you can ask basic introductory questions without racking up a huge bill.
Why is this more helpful than regular review forums such as Google or Facebook or Yellow Pages? Because they're moderated. For example, we've seen a negative review on Google for a Criminal Law firm simply because they refused to take on the reviewer's divorce case. That's not helpful and shouldn't really be allowed in our opinion. Yet six months later after considerable begging, Google are still refusing to remove that review. Alexander JLO Solicitors seem to be having a similar problem. At the time of writing this, they only had a 3.8 star rating on Google which doesn't sound great. But here's an example of one negative review:
"From start to finish the process took less than 5 weeks. Top notch work."
"I will never forget how much their help saved me from a terrible circumstance. Thank you"
"They were patient with all our questions and understanding in helping us find the best way"
The site does have staff profiles as we mentioned earlier which is always good. We're not fans of companies that fill their profiles with everyone's favourite foods, colours, hobbies and pet's names. But on the whole, firms that are comfortable displaying their team's experience, expertise and direct contact details are not just creating a more open and friendly dynamic with potential clients - but also confirming the capabilities of the firm as a whole. On the AlexanderJLO site each staff member has a direct email address displayed and a link to their personal reviews with the Good Lawyer Guide.
We didn't see any opening hours listed on the firms website, but they were stated on their Google Business listing as being 9.30am - 5.30pm, Mon-Fri. We ran a poll in the middle of last year and in this age of mobile phones, email, and 24-hour supermarkets - people do think law firms should provide more out of hours appointments. We agree and many solicitors have started doing at least one late night a week or a couple of half day Saturdays in the month.
The only other issue we spotted was the web address of www.london-law.co.uk which obviously could result in dozens of possible errors should the person not quite remember it correctly later on. www.london-law.com isn't owned by AJLO and the two non-hyphenated versions of www.londonlaw.co.uk and www.londonlaw.com are owned by different firms as well. Some such as www.alexanderjlo.co.uk and www.alexanderjlo.com will actually redirect you to the main site. But considering they deal with property matters, we recommend bookmarking the site once you're on it. If you haven't heard about the huge number of property sales cons, just search "scammers stole my house deposit" on a news site. At the very least, never discuss bank details or deposits via email.
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with Alexander JLO Solicitors it's best to visit the website (www.london-law.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
This Alexander JLO Solicitors article is rated
4.5 / 5 based on 29 reviews. †
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