Starck Uberoi Info
Starck Uberoi Solicitors in London: Review
Usually it only takes a handful of months before a new firm on our network ends up with a review from us. However, Starck Uberoi had been on our network for almost two years without any indication people coming through wanted our input. Of course, our feelings were hurt that no-one needed our awesome and expert opinions on this one. But more importantly our interest was piqued by the fact it had been so long without such a demand.
We've never received a complaint about them in the past two years, and there's not a single complaint registered against them in the Legal Ombudsman's database for the past three years either. Certainly if you search the web there's a plethora of reviews available. On Starck Uberoi's own site they display the reviews people have entered on Google about them. That's a bold move. You have to be pretty confident in either your customer service or PR abilities to display reviews you have no control over.
At the time of writing there were 29 reviews on Google and as if to clarify my point - the very first review is someone who describes having had a mixed experience with the firm but only left 1☆. Surely a mixed experience is a 2.5☆? Then slightly further down someone has left the firm a 2☆ rating because he could only find a "30min stay" parking spot nearby and therefore had to leave before finishing. How is that the firm's fault? Anyway, my point is that public review boards are precarious at best so please always scroll through if you are going to put any stock in them.
We have never used Starck Uberoi legal services personally. If we did have enough legal problems to test every firm we reviewed, we'd be a very odd bunch. We therefore provide an overview of the firm and point you to extra bits you might not know about. There are already plenty of public reviews already. We research the Legal Ombudsman's databases, public company information, news articles, and dig around on page 13 of search engine results looking for those little bits and pieces that fill inbetween the lines.
For example, if you were looking for a firm with experience - a cursory glance shows Starck Uberoi Ltd as having only come into existence in early 2014, which seems fairly new. But by digging through the Law Society website you'll see the founders Jonathan Starck and Raminder Singh Uberoi have almost 25 years worth of experience between them, having qualified as solicitors in 2008 and 2004 respectively.
The firm's website has various stamps and badges relating to qualifications and accreditations. One of the most recent is the Law Society Wills and Inheritance Quality Scheme (WIQS) for providing Wills and Probate advice, which:
They also joined in with Will Aid last year where solicitors provide their regular Will advice but the fee goes to a charity instead of the law firm. Solicitors taking part in Will Aid have raised over £19million towards good causes over the past 30 years.
There is a blog on the site, but unless you're a big fan of legal industry matters - we suggest skipping over to the Case Studies section instead. We love case studies and are amazed that more firms don't provide them, especially considering the immense popularity of shows like Judge Judy. SU's case studies vary in length and detail. There are quick snippets such as a divorce case where the wife had initially claimed a huge amount of money was a gift, not a loan. But there's also more in depth examples such as this one where tenants withheld rent because of a hole in the roof and the landlord actually tried to take them to court. The landlord got his £1500 rent, but Starck Uberoi got the tenants £20,000 as compensation for the landlords actions. Personally we enjoy and get more out of reading that type of information than any well-crafted promotional text. Here is some anyway:
It certainly sounds good as an aim, and there is more background on the ideals when reading through the founders' personal profiles. I'm sure you'll agree it's always great to see a staff page with photos and direct contact details. Again, it's something we're surprised more firms don't do.
Jonathan Starck heads the Litigation Department helping both individuals and businesses across England and Wales. Having qualified as a solicitor more than a decade ago, he has dealt with a wide variety of cases and represented clients in the Magistrates, Crown, and County Courts as well as the Court of Appeal. He also deals with European Court of Human Rights litigation which we'll come back to later on.
Raminder Singh Uberoi heads the firm's Property Department for commercial and residential matters. Slightly longer in tooth experience-wise having qualified in 2004, he also has experience with immigration, landlord/tenant disputes, licensing and probate matters. Some hobbies are listed which we'd usually skip over, however one that should be noted is Raminder's interest in WW1 history and in particular - the experiences of Sikh soldiers during that time.
Why is that important? Well, the firm has a very active social profile on the web through their Facebook and Twitter feeds. However when we checked just now, their Twitter feed had quite a number of posts and article links about Sikh issues. We have covered firms before who specifically target a group of people such as Polish, Italian, or followers of Islam. But putting 2+2 together we're pretty sure that the considerable Sikh mentions in this instance are the result of a personal interest of the Tweeter rather than a specific preference to appeal to any particular group of people. On the other side, right now there are a lot of human rights articles linked to from the Facebook page. My guess is that Mr Starck posts on Facebook and Mr Uberoi does the Tweeting. These personal focuses do not reflect the firm's much wider case range abilities, which include:
Civil & Commercial Litigation, Dispute Resolution, Conveyancing, Landlord & Tenant matters (including a 7-Day express eviction service), Intellectual Property, Family Law & Divorce, Criminal Defence, Wills & Probate (including contesting a Will), Employment Law, and Immigration.
One last note is regarding the firm's logo. It's not just something they came up with to look historically rooted. Apparently it's the actual crest of Jonathan Starck's ancestor dating back to 1617. That probably doesn't help you with your decision on whether to use the firm for legal services, but it just seemed too interesting not to mention. As does this quote provided by the same ancestor at the time:
On navigation - the obvious issues here will be with spelling. Both names are not common and despite the www.starckuberoi.com version helpfully redirecting to the official www.starckuberoi.co.uk site - errors typing it in manually will likely be frequent. We tried a few variations using typical mistakes such as 'stark' and 'uberio' and whilst no-one currently owns any the ones we tried, there have been increasing reports of scammers managing to convince people they are the firm representing them - especially relating to payments. We'd advise bookmarking the official site once you're on it, and copy/pasting any email addresses rather than trying to type them manually if you do decide to go with the firm.
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with Starck Uberoi it's best to visit the website (www.starckuberoi.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
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