PCS Legal Ltd: Info
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PCS Legal Ltd Conveyancing Solicitors in Basildon, Ongar, Wickford, London, Rayleigh &Harlow: Review
While the internet has provided consumers with a far wider reach of service providers. That has also brought a lot of confusion over which services are legally authorised to do certain work and whether the company you've just sent your details to is genuine or not.
In the legal industry there is no one main legal body covering everything. Solicitors may work with The Law Society. Barristers with the Bar Standards Council. There's the Solicitors Regulation Authority and more.
That snippet is from the website of a property focused firm called PCS Legal who list local offices in Basildon, Ongar, Wickford, London, Rayleigh, and Harlow. It introduces a regulatory name many may not be familiar with. The Council for Licensed Conveyancers lists the details for various firms who are signed up to their organisation. It looks as though they also list some details about whether they have ever received complaints about each firm.
This resource may be a useful to bear in mind when trying to decide between conveyancers. Just remember that the larger the firm, the more likely it will have complaints. Especially when it comes to property matters where one side is usually unhappy.
To check on the legal qualifications of a firm and whether there is an actual solicitor working there, you can try your local law society or the main ones such as The Law Society of England & Wales. For example, you can see that PCS Legal is registered with them. It may surprise you to learn that not all firms advertising that they deal with property matters have an actual solicitor on staff. Some only act as go-betweens and outsource that work to a separate law firm.
Another thing to bear in mind when deciding between conveyance providers is whether they will be okay to use with your mortgage provider. Again, many people end up picking the conveyancer they like without checking with their mortgage provider first which can cause issues. Before going ahead with anything make sure you have spoken to both parties to ensure they are willing to work together.
Most people will check out the public reviews for any company no matter what the service. PCS conveyancing have customer testimonials on their website. However most people prefer the independent forums such as Facebook, Trustpilot, and Google. Here are a few snippets from those sites:
"very quickly understood the needs of our business"
"extremely attentive and available every time I needed to call"
"timely communication and guidance through the process"
As you can see many are positive. But at the time of writing the firm had an average star rating of 3.9 which might be confusing. If you look up the average star ratings for the top 10 property firms in the UK you will find most of them end up with that sort of number. This is because unlike most legal services, much of the buying/selling process for property is not in the control of the firm. This means delays are common during what is already a difficult and nerve racking time for clients.
We've also seen buyers leave negative reviews on the seller's solicitor, which simply does not happen with other types of legal matter. It's a fraught industry for reviews. Which is why we absolutely recommend reading through the comments themselves rather than relying on star ratings when it comes to legal services. A whole picture is needed.
A note on navigation needs to be made along with a security warning. Because property matters have been targeted by scammers more and more in recent years. Some people have handed their entire house deposit amount over to a fraudster's bank account simple because an official-looking email came through telling them payment details have changed. Always check any major change with your acting conveyancer.
The firm's branding seems solid around the name PCS Legal Ltd based in Essex with the official site at www.pcslegal.co.uk which makes it easier to remember and to not make mistakes. There is a different firm currently using www.pcslegal.com and there is a PCS Commercial Property and a PCS Property Services company in the UK as well. So it might be an idea to bookmark the site just in case. Their site is HTTPS secure for submitting your contact details for a callback. But always keep alert on where you are and what you're typing.
General Notes: Usually if Legal Aid is possible we've mentioned it above, but you can always ask. We haven't looked in depth at their recruitment program so are unaware of any job vacancies available. For a career with PCS Legal Ltd it's best to visit the website (www.pcslegal.co.uk), check opening hours, and find the correct phone/email contact details. Simply emailing a CV to reception looks lazy. Each law firm's Law Society and/or SRA number should be on their site, usually at the bottom of each page.
This PCS Legal Ltd article is rated
4.5 / 5 based on 20 reviews. †
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